The IT Department has collected in 5 points what changes, according to its experience, the coronavirus epidemic has brought to the IT life of small and medium-sized companies, which make up the majority of Hungarian enterprises. This is particularly true now, at a time of re-imposed tightening.
1. Market resonating with changing asset needs
Due to the epidemic, a number of companies have set up home offices to protect their employees. This has had short-term effects on the IT market. There was a sudden increase in the demand for portable devices, which had an upward effect on prices on the one hand, longer delivery times on the other hand, a shortage of stocks and a narrowing of choice.
However, all had a beneficial side effect: due to the high prices and the limited supply – instead of buying new machines, they opted for a more environmentally friendly solution, renovation, and tried to extend the life of the equipment. Thus, precisely because of the pandemic, many assets that would otherwise otherwise have been scrapped were not disposed of as waste
2. Old tasks in a new environment
IT departments, companies and professionals had a huge task and responsibility due to the epidemic. In the time of the home office, offices and workstations essentially had to be moved to homes. While it may seem like a matter of detail, many times even developing a home IT environment has been a big challenge, as it has left many small tasks for administrators, from providing the right bandwidth to getting and setting up the right routers. Another challenge was that many had to introduce new procedures to make corporate networks accessible from afar. And their operation had to be taught remotely to the staff. All this, albeit out of compulsion, has accelerated the process by which companies dare to open up to teleworking, which can be very useful in the post-epidemic period
3. Close help in teleworking as well
The home office has put the preparedness and responsibility of IT service providers in the forefront – and even skills that have not necessarily been among the priorities so far. Because staff could only be contacted by phone or online, communication and educational skills became key. Thorough preparation and continuous monitoring were needed only because data and system security had become more important than ever in the last year.
The seemingly richest precaution had to be taken into account – for example, to have different users on a family computer that has been forced to work, and that children should not inadvertently have access to their mother’s or father’s work. A more serious task was to ensure that the private network outside the office was adequately protected. In this context, the extra training of employees also posed a new challenge: they had to become even more careful when providing their online purchases and data during the epidemic. With a careless move, they were able to provide not only their own data but also their workplace information
4. Revived cybercrime
In addition to the above, cybercriminals have seen the possibility that many corporate computers have moved out of well-protected corporate internal networks behind firewalls and run on simple home networks where they are much more vulnerable. In addition, in the home environment, we are less suspicious and may be more likely to click on a questionable link in an email – which we may not even know who we got it from – because there is no colleague sitting next to us or no administrator nearby to ask us. also this. Phishing campaigns have proliferated, and extortion viruses have taken off, causing many headaches for IT professionals, even in a supervised corporate environment.
5. Virus fight: in a friendly fire the means
Perhaps one of the most peculiar IT side effects of the epidemic was “overinfection.” In the past year, everyone has learned that one of the most effective weapons against the spread of the epidemic is disinfection. In our experience, this material has sometimes come to the tools – often too much. Laptop-disinfecting, over-blown and rubbed screens, keyboards, server-room disruptive “industrial air purification” – all of which have been seen or heard by the IT Department in recent months. Therefore, before disinfection, it is worthwhile to thoroughly learn about the procedures that protect against the virus, but do not cause potential damage or malfunction in IT equipment either.
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