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Apple to Address Customer Complaints about Overheating in iPhone 15 Models with Software Update

Apple to Address Overheating Issues in New iPhone 15 Models

Introduction

Apple announced on Saturday that it will release a software update to resolve customer complaints about the latest iPhone 15 models, which have been reported to overheat. These models were launched just over a week ago.

Apple stated that the overheating issue is caused by a combination of bugs in iOS 17, bugs in certain apps, and a temporary setup period.

An Apple spokesperson told :

“We have identified a few conditions which can cause iPhone to run warmer than expected. The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity. We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out.”

User Complaints and Apple’s Response

Since the release of the new iPhone 15 models, users have expressed their concerns about the devices overheating on various platforms, including Apple’s forums, Reddit, and social media. Even ‘s review of the new iPhone Pros confirmed that the iPhone 15 Pro Max experienced excessive heat.

Apple clarified that the overheating issue is not related to the titanium chassis design of the new high-end models, which are the $999 iPhone 15 Pro and $1,199 iPhone 15 Pro Max. Instead, the company attributed the problem to bugs in specific apps and iOS, which can be resolved through software updates. Apple assured users that the forthcoming iOS 17 update to address the issue will not affect the devices’ performance.

According to Apple’s website, users may notice their phones becoming warmer during various scenarios such as setup from a backup, wireless charging, usage of graphics-heavy apps or games, or streaming high-quality video. Apple emphasized that it is normal for devices to generate heat under heavy usage, and as long as no temperature warning is displayed, the devices are safe to use.

Market Response and Potential Impact

The new iPhone 15 models have been selling well, with shipping times sometimes extending to weeks and long lines forming outside Apple stores on launch day. JPMorgan analysts noted that lead times for the iPhone 15 Pro Max, 15 Plus, and 15 are higher compared to their predecessors, indicating strong demand.

However, Ming-Chi Kuo, a notable Apple supply chain analyst, suggested that the heat issue in the iPhone 15 could potentially impact sales. Despite past launch issues, such as the iPhone 4’s dropped calls, Apple has managed to overcome them without significant long-term consequences.

In conclusion, Apple has acknowledged the overheating problem in the new iPhone 15 models and assured users that it will be addressed through a software update. The company has identified the causes of the issue and is working on fixes with app developers. Users can expect improved performance and no compromise in functionality once the update is released.

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Derrick Santistevan
Derrick Santistevan
Derrick is the Researcher at World Weekly News. He tries to find the latest things going around in our world and share it with our readers.

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