Micro Focus experts say we can easily delegate repetitive, administrative tasks in offices to intelligent and easy-to-deploy software robots that work faster, more accurately, and more securely than humans
Robotic Process Automation (RPA) offers significant operational development opportunities for companies by allowing it to be handed over to software robots. through simpler, but overall time-consuming, high-risk tasks. The technology can be used, for example, in the finance and accounting departments to create reports and statements, and for payroll accounting. In commerce, the handling of orders and sales transactions, as well as the monitoring of competitors ’prices, in healthcare, the registration of patients, while in HR departments, the screening of candidates and the management of new entrants are increasingly entrusted to robots. In the IT field, such a solution is typically used when passwords need to be managed or data needs to be replicated and migrated between systems that cannot be connected to each other.
Gartner forecasts that revenue from such software approaching $ 2 billion. Micro Focus experts have gathered the benefits that will help the technology spread rapidly.
Robots AND humans – working together more efficiently
Company employees perform a lot of small and time-consuming administrative tasks in their daily work. They copy and move data, files, and folders, open and save emails and attachments, fill out online forms, and merge and edit data from a variety of sources. These are typically activities that can be automated, and this is expected to be recognized in more and more areas in the coming years. If robots take these burdens off people’s shoulders, the human workforce can focus on more important activities and work more efficiently.
Armed with artificial intelligence
RPA solutions are evolving rapidly and becoming more intelligent, so they operate at an ever higher level . For example, this type of Micro Focus solution can monitor what a user is doing on the screen and then imitate it. But software robots can also be instructed to perform individual tasks through application programming interfaces (APIs).
The tool also uses AI-based machine learning to improve processes. It also uses text recognition and computer vision technology, so it can detect and adapt to any changes in the application, such as position or color. This means less time for maintenance.
Software robots also increase security, because if they for example, conducting business processes that also involve confidential data, there is less chance of human error and intentional misuse. In the Micro Focus solution, for example, each robot has a unique ID. In addition, they run on a locked screen, use encrypted passwords, and track all their operations in a detailed log in real time.
The Micro Focus RPA solution is designed to be used without programming knowledge so it can be introduced quickly. Organizations can easily start automating their simplest processes and projects and then seamlessly extend them to later ones. The tool also provides an opportunity for companies to set up a self-service portal for their users, where representatives of each department can set up the automated processes they need for their work.
Smooth return to offices
Software robots also help when a new project temporarily increases the number of tasks. For example, experts at Micro Focus say it’s worth thinking ahead about what the tasks will be if we return to the offices after the epidemic. The home office transition had to be solved at a lightning pace a year ago, but now is the time to review what activities await IT and other departments in this regard, and which of these administrative tasks can be automated.