The tax authorities responded quickly to the challenges posed by the coronavirus epidemic, two-thirds bought or rented IT equipment for their teleworkers and changed work processes, and some on-the-spot tax audits were transferred to a digital environment, for example. Deloitte reported on the basis of a survey conducted by the OECD Tax Administration Forum with the tax authorities of more than 30 countries, including Hungary
The survey found that less than half of the countries surveyed needed to amend their legislation or internal regulations to
The tax authorities have already moved a number of their processes online before the epidemic, replacing personal and digital devices with virtual or digital devices during the epidemic. a significant portion of their paper-based communication. Nevertheless, only about half of them considered their existing digital channels at the time of the outbreak to be sufficient to deal with increased online communication, while the other half considered it necessary to further develop digital tools or introduce new channels.
one-third of the tax authorities were able to remain fully operational, and only some components of the other two-thirds were able to continue their work without interruption. On-the-spot tax audits have been suspended or drastically reduced by three quarters of tax authorities
According to the survey, almost two thirds of the tax authorities surveyed have already started reviewing their previous digitization strategy. Three-quarters of them plan to keep digital tax audits instead of or in addition to on-site tax audits. Most of them indicated that they were planning further improvements to further increase the efficiency, security and stability of their IT systems.
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