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HomeTechnologyBroken promise: HMD Global denies Nokia 9 Pureview Android updates

Broken promise: HMD Global denies Nokia 9 Pureview Android updates

Nokia 9 Pureview. (Image: HMD Global)

The Finnish smartphone manufacturer HMD Global wanted to have something special in its portfolio with its first top model, the Nokia 9 Pureview: The smartphone comes with five rear cameras, whose technology is compatible with the US -Camera Startup Light were developed. This special cooperation is now falling on HMD Global’s feet.

No Android 11 for the Nokia 9 Pureview

As HMD Global announces on its website, the Nokia 9 Pureview will not receive an update to Android 11. The manufacturer had promised this for a long time, but HMD Global cannot keep it.

The manufacturer gives the reason “Incompatibilities between the camera and the software” that would have led to an impaired user experience “that does not meet our high standards”. The manufacturer does not provide any further details, but since the camera software is named as the cause, it suggests that the cooperation with Light and the special camera was not a good idea. Light has also withdrawn from the pure camera business for end customers and has switched its focus to sensor systems for cars. HMD Global can therefore no longer expect help from Light.

Owner: Inside of the Nokia 9 Pureview were loud Posts in the Nokia forum were not particularly convinced of the quality anyway and said that the camera would never have worked properly anyway. The canceled major update is likely to upset owners of the device even more. To curb the expected storm of outrage, the manufacturer is offering a 50 percent discount coupon for the purchase of a more recent model in the X series, such as the Nokia XR20, which costs around 500 euros. Customers can take advantage of the offer until March 31, 2022.

HMD Global shone as a model for Android updates

With the Nokia XR20, no major challenges with Android updates are to be expected, since the device has a regular camera setup. In addition, the manufacturer promises “four years of monthly security updates, three years of the latest software upgrades and a three-year guarantee”. Still: Despite the cancellation of the Android 11 update, HMD Global wants to continue to deliver security updates for the Nokia 9 Pureview.

Nokia XR20 Kamera

The Nokia XR20. (Photo: HMD)

Whether the manufacturer can keep this promise, is currently uncertain. Because HMD Global, which made a name for itself five years ago with the right to updates, has attracted attention in the past few months with a now sluggish update policy, while the company impressed with fast and reliable updates until around 2019.

Other Android manufacturers such as the industry leader Samsung or Google have now surpassed HMD Global. Like Google, Samsung delivers monthly security patches for up to four years and major Android updates for three years for its Pixel devices. Despite its major adjustments to the user interface, Samsung added Android 12 to its S21 models immediately after Google and published a roadmap. HMD Global has unfortunately not yet presented a schedule for Android 12, while the manufacturer had done it in previous years.

Other manufacturers besides Google and Samsung have meanwhile revamped their update promises for some devices. Xiaomi and Oneplus should be mentioned here.

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Adrian Ovalle
Adrian is working as the Editor at World Weekly News. He tries to provide our readers with the fastest news from all around the world before anywhere else.

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